Santa Rosa Auto Repair

Hello, I recently inquired about some work to be done one my GMC Sierra. I spoke to a gentleman about timing belt and fluid changes he said he will get back to me as soon as he was done checking people in. I have not heard from him.

I called Coogler Auto Repair since I saw that they do SMOG certification. A man named Karl answered and was polite and professional on scheduling an appointment for the SMOG check. When I came in it was Karl who completed the process. Answered any questions I had and set the expectations of the appointment which to me is a plus. The building is very clean and spacious. There's a kids area with some gaming consoles and a charging stations for those who need to work on their laptops or phones while they wait. Easy appointment, painless experience. I Left feeling accomplished and supported.

Topnotch customer service with great communication. Easy to discuss repair option. Service team was quick to get me back on the road. Very thankful for the quality and care provided.

Coogler's auto repair is excellent! Great staff and customer service.

Honest, upfront, reliable and just generally fabulous. The reception area is super clean. Mechanics are very knowledgeable. I can’t say enough good things actually.

As someone who grew up working on my own vehicles (when they were more "analog"), having been "taken advantage of" by shops from time to time, my trust in shops was needless to say quite low. When I had to look for somewhere to handle my rather large problem, Coogler's was suggested by a friend. In a short amount of time, they have taken care of issues both large and "small" with both my vehicles, and while doing so, have gained trust. They give you a definitive cost BEFORE starting the job, and communication when or if something additional comes up, is exemplary. None of the "this should be the problem, if not bring it back" going on here. Thanks Billy and Courtney(?) for the help and communication.

As someone who grew up working on my own vehicles (when they were more "analog"), having been "taken advantage of" by shops from time to time, my trust in shops was needless to say quite low. When I had to look for somewhere to handle my rather large problem, Coogler's was suggested by a friend. In a short amount of time, they have taken care of issues both large and "small" with both my vehicles, and while doing so, have gained trust. They give you a definitive cost BEFORE starting the job, and communication when or if something additional comes up, is exemplary. None of the "this should be the problem, if not bring it back" going on here. Thanks Billy and Courtney(?) for the help and communication.

Very impressed with Cooglers, and particularity manager Cortney, as he went well above and beyond on a very difficult issue with my older Subaru. I have never had a better customer service experience in my 40 years of owning and servicing cars.I owe them a debt of gratitude, and highly recommend them to anyone searching for honest, competent work on their cars.

Great service. Very professional and on time. Glad I found them.